Publicado en www.appcast-cpa.com 10 mar 2025
- Create proposal through CPQ¹ / pricing tools / Service selection tool
- Partner with GCOE and local area team for
- Onsite asset counts / site details
- Guidance on pricing
- Upsell opportunities
- Review & approval for proposal prior to customer submittal
- Meets customer needs
- Meets internal approval process guideline (DOA – Delegation of authority)
- Manage a set of contract renewals to upsell and cross sell across the base and be responsible for retention across this contract renewals
- Look for digital opportunities across the base and upsell where appropriate.
- Outbound calling for follow up
- Capture & update all actions in SFDC
- Weekly call blitzes and follow up on submitted proposals
- Call / e-mail customers with outstanding / soon to expire proposals
- Identify markets with large backlog of unsold & focus attention to drive activity
- (Prefered) Minimum of 2 years of Inside sales, telemarketing selling, or business experience
- Undergraduate degree or 2 year degree & relevant experience
- Undergraduate degree in Business, Electronics, Mechanical or Electrical Engineering (preferred) or 2 year degree & relevant experience
- Proficiency with MS Office programs (MS Word, Excel, PowerPoint, Outlook) and internet-based software
- Excellent verbal and written communications skills
- Ability to multi-task, prioritize, and manage time effectively
- A high level of integrity, and resilient temperament
- Service minded, Customer centric self-starter
- Adaptable and able to demonstrate active listening skills and Customer empathy
- Analytical skills and detail orientation
- 2 - 4 years of Inside sales, telemarketing selling experience or business experience at a product company
- Undergraduate degree in Business, Electronics, Mechanical or Electrical Engineering
- Track record of over-achieving goals
- Demonstrated ability to influence account decision makers at key levels
- Strong phone presence and experience dialing dozens of calls (8-10 on average) per day
- Experience working with a CRM database
- Ability to rapidly build knowledge of Johnson Control’s product lines