Works with the Operations Manager/Director to provide administrative leadership assistance. Responsible for the day-to-day operational activities, human resources management, patient safety, and performance improvement, as well as all regulatory requirements of assigned area. Functions in an 80% administrative/20% clinical capacity. Maintains responsibility for the operation accountability for assigned areas. Provides administrative leadership support to the Operations Manager and Director. Ensures compliance with all mandated regulations and guidelines. Assists with creating and maintaining standards, operational activities, and performance measurement tools that meet operational and market needs in operational efficiency, quality, access, and patient satisfaction. Assures that patient concerns are investigated and fully addressed. Assists Operation Manager and Director with the financial performance of all assigned areas. Reviews manpower needs and requests changes as needed. Manages all nursing support staff. Works with department RN Team Leaders or Leads to provide direction, guidance, and follow-up. Works with Operations Manager and Director in all performance management activities and recruitment activities for non-physician staff. Maintains appropriate staffing levels and mix. Leads and monitors annual staff patient safety education. Monitors all incidents, serious and sentinel events, and ensures all events are reported. Participates on teams designed to improve care with identified patient populations upon request. Assumes safety, operational efficiency, and effectiveness of equipment. Provides input into decisions to purchase equipment and long-range planning for technology. Ensures that the patient safety improvement and management program will be given high priority and will support the program. Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position.

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