The Software License Management Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to license compliance and minimize software lifecycle cost, maximize compliance with license terms, and ensure that software assets are managed according to Citi’s overall IT strategy. Responsibilities: Manage request and approval phases of the server software lifecycle. Ensure the most efficient and cost-effective manner possible for Citi by leveraging knowledge and experience with Citi systems, processes & procedures as well as internal & external relationships. Coordinate all software audit efforts with stakeholders, e.g., Procurement, Legal, Business. Identify opportunities to leverage existing relationships/contracts and/or consolidate /co-term s/w requests. Enhance pre-deal, deal, and post-deal supplier activities by leveraging Software Asset Management data and reporting. Ensure all business groups are adhering to compliance, regulatory & corporate policies and procedures pertaining to software asset management. Develop scalable framework, tools, and processes. Develop optimization plans utilizing existing contract, license & maintenance data including competing products & harvesting opportunities. Coordinate tracking of targeted product portfolios for drawdowns, true-ups, and harvesting efforts. Compile demand forecasts deployment reports and budget commitments to assist Procurement & Deal teams with price negotiations. Implement and operationalize control & transparency initiatives. Ensure requestors cross-reference entitlements against deployments and provide evidence supporting compliance claim prior to maintenance renewals. Coordinate with Procurement and business requestors to ensure software license details are codified and stored in Flexera. Qualifications: 2 to 5 years of relevant experience. Experience in data analysis using Artificial Intelligence (AI). Proven interpersonal, data analysis, diplomatic, management and prioritization skills. Consistently demonstrate clear and concise written and verbal communication. Proven ability to manage multiple activities and build/develop working relationships. Proven self-motivation to take initiative and master new tasks quickly. Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail. Education: Bachelor's degree/University degree or equivalent experience. This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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