As the Sr. Director, Head of Retail Network Planning you manage and execute the bank’s physical distribution strategy to maximize the bank’s capital investments and position the franchise for long-term, profitable growth. You will oversee day-to-day tactical network management for the branch and ATM network, including physical renovations, openings, consolidations, real estate administration and transaction management. In addition, you will be responsible for more strategic leadership to support the longer-term evolution of the network to a Digital Bank with Branches, including geospatial analytics to support market entry and micro-market planning. You will lead a multi-disciplinary team and be expected to collaborate across functions to support advance the bank’s business objectives. This will require the ability to simplify and present complex concepts to an executive audience. Strong executive level communications – both written and verbal – are a must. The Sr. Director, Head of Retail Network Planning oversees the development, operations, and administration of the Branch Optimization team. The incumbent identifies, investigates, and evaluates current and potential markets, business needs, competitive trends and market dynamics to set forth the multi-year distribution strategy. S/he leads teams to achieve objectives and develops network of partnerships to advance business goals ensuring initiatives are aligned with the organization's overall mission, vision, and strategy. The Sr. Director, Head of Retail Network Planning leads discussions, strategy work and planning with Group-on-Group related initiatives. Develops, analyzes, implements and oversees short-term and long-term strategic business processes and plans to increase operational efficiency, meet strategic vision and achieve financial goals. Develops, presents and implements business case recommendations and tactical/operational strategies based on analysis of global and industry trends, company objectives and key stakeholders. Manages, identifies and develops strategic partnerships with business functions, management, and other internal/external stakeholders. Identifies and analyzes the company's strengths, weaknesses and business opportunities to advise management and optimize business strategies. Monitors industry trends, competitor actions, economic developments and regulatory environment to identify and plan for expected impact on business operations. Ensures the correct functioning of facilities, office and business support services. Compiles, documents, communicates and verifies information according to established procedures. Conducts business continuity planning in order to assure that essential company functions can operate during and following major disruptive events. Identifies and drives execution of physical distribution strategies within existing or untapped markets. Gathers market intelligence, understands competitive dynamics, and develops proposals/ recommendations to optimize branch distribution. Uses knowledge of markets, market dynamics and transaction detail to determine demand, future trends and implication of those factors on network distribution strategy. Works closely with other internal stakeholders to ensure the strategy closely aligns with the bank’s overall customer growth strategy. Drives the strategy and is responsible for the successful delivery of a multi-year physical distribution roadmap. Ensures the strategy is informed by changing market dynamics, competitive considerations and the bank's overall revenue and growth plans. Uses a data-driven approach and geospatial analytics to understand micro-markets – incorporating financial, competitive, marketing, customer and market data – working closely with data analysts and machine learning professionals to guide decision-making. Manages both external and internal business partners to ensure key organizational objectives are met and that real estate transactions satisfy financial and operating objectives of the Retail Network. Optimizes capital investments and position the franchise for long term, profitable growth.

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