The Legal Senior Group Manager is a senior management-level position responsible for accomplishing results through the management of a team within the Legal Function. The overall objective of this role is to provide legal support, advice, and guidance to the U.S. Cards Operations business. The managing attorney in this role will provide legal support to the U.S. Cards Operations business of Citi. This attorney will be part of a legal team, managing 3 servicing and operations attorneys and 1 paralegal, working directly with business management and functional partners in the support of legal and regulatory change management, external regulatory exams, internal compliance reviews and audits, fair lending, complaints, customer service, collections and all aspects of servicing and operations involving Citi’s U.S. credit card products. Responsibilities: Responsible for providing legal counsel to U.S. Cards Operations, supporting strategic initiatives, providing subject matter expertise and interpretations of relevant laws, rules, regulations, and industry practices, and advising business management/leadership on all manner of legal matters and risks impacting the business. Manages a diverse team by providing guidance, evaluating employee performance, and providing compensation recommendations, promotions, and support on personnel-related matters. Provides advisory services in respect of business decisions by applying institutional knowledge against industry standards, widely accepted business practices, laws, rules, and regulatory guidelines, escalating where appropriate. Collaborates across internal lines of business and control/support functions to achieve coordinated and efficient outcomes on matters of common interest; coordinate closely with the Legal team on a regional and global basis. Accomplishes results by leveraging networks/connections, colleagues, and peers. Serves as partner and advisor to U.S. Cards Operations stakeholders and functional partners (e.g., Risk, Compliance) by participating in planning and development initiatives; contribute to business objectives by using knowledge of industry, laws, and regulations. Actively participates in various risk reviews, governance and control forums while demonstrating keen awareness of issues that could cause financial, reputational, or legal consequences. Proactively identifies, evaluates and contributes to the appropriate management of legal, regulatory, and reputational risk through cross-function collaboration, following relevant legal developments, participating in internal projects, escalating as appropriate. Manages day-to-day legal activities as a subject matter expert in area of responsibility and provide senior advisory services to U.S. Cards Operations partners. Negotiates, coordinates, and monitors management of complex legal issues and make key decisions within area of responsibility, escalating where necessary. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

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