Specialist, Mailroom Operations

Responsible for the day-to-day operations of the company's business units. Aims to deliver superior service to clients by driving and optimizing the effectiveness and efficiency of people, processes and technology thereby enhancing financial performance, increasing investment capacity, and managing risk. Builds the sustainable repeatable capabilities that support delivery of the highest standards of service and execution. Analyzes and reviews data tools, business processes and operational standards to execute service delivery. Evaluates and ensures that operations meet company objectives, business needs, service agreements and relevant requirements. Researches and monitors external landscape to identify developments and translate them into operational implications for the company. Supports processing of payment transactions and related activities. Reports issues of concern or matters of potential loss to Manager. Provides exceptional customer service to both internal and external customers. Adheres to Privacy Policy, Code of Ethics and follow all policies and procedures relative to Consumer Compliance laws and regulators and best practice recommendations. Processes / reconciles transactions related to product/functional area. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: Bachelor's Degree or equivalent work experience in Accounting, Business Administration, Economics, Finance, Mathematics or Statistics. (Req) Work Experience: In same or similar role., 3-5 years (Req) Skills and Abilities: Ability to effectively communicate both orally and written with customers, team and management Ability to calculate figures and amounts such as interest, percentages and volume Adequate knowledge of MS Office: Word, Excel, Outlook, Powerpoint. Ability to read, analyze, and interpret common metrics used to measure and monitor operational performance, define problems, collect data, establish facts, draw valid conclusions, and provide clear and concise communication with a wide audience of internal departments Developing knowledge of cash management industry, including systems, products and services Ability to perform multiple tasks in a fast-paced environment Solid organizational skills and attention to detail Excellent verbal and written communication skills.

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